PROCESSING & PAYMENT TERMS

Processing Time

All our bakes are only prepared freshly upon order to ensure the freshness and quality of every bakes delivered. With limited bake slots available, kindly refer to the top banner on our website or our Instagram page for our earliest available delivery date for our lactation bakes and non-lactation muffinlets (subjected to change once our bake slots are full)


We aim to deliver within 3-5 working days (after receipt of payment) for our non-lactation cookies.


For group buy:

Being a small team of 2, kindly allow approx. 10-15 working days (upon payment) for us to prepare and deliver for group buy


Ready to order? Drop us an inquiry under Contact Us or via WhatsApp today

Payment Options & Terms

We accept payment via:
✔️ PayNow or 

✔️ PayLah! 


Please notify us with a screen capture of the payment made via WhatsApp or email: thefussypatissieres@gmail.com so your order may be process promptly.


Full payment must be made within 24 hours in order to confirm your order. A delay in payment may result in unavailability of your purchase and/or delay in your delivery date. We do not accept cash on delivery nor partial payment.


All prices listed are calculated in Singapore Dollars (SGD) only.

Delivery / Self-Collection Terms

Delivery Charges

Enjoy FREE standard delivery, within Singapore, with minimum purchase of S$60. For orders under S$60, a standard delivery fee of S$10 will apply.  


Purchases after any discount (excluding group buy) must meet minimum S$60 to enjoy free delivery. For group buy delivery, please refer to group buy promo for more details.

Additional surcharge of S$8 will apply for delivery to Downtown, Orchard, CBD, Tuas and Sentosa area. We will get in touch with you for the surcharge payment separately.

Delivery Schedule

For lactation bakes and non-lactation muffinlets:
Door-step delivery will be on our next available Thursday, between 6pm to 10pm, subjected to availability. For delivery to Downtown/Orchard/CBD area, timing will be between 4pm-6pm, subjected to availability.


With limited bake slots available, please refer to the top banner on our website or our Instagram page for our earliest available delivery date. Notification will be given at least 1 day before your scheduled delivery.


For our non-lactation cookies:
We aim to deliver within 3-5 working days (after receipt of payment). Delivery timing will be between 9am-10pm.


Kindly allow up to 1 hour buffer in view of unforeseen traffic/weather conditions.

Delivery Terms

In view of current COVID-19 situation, to protect your well-being and our delivery partners too, we will be implementing ”Contactless Delivery” with immediate effect, until further notice.


How it works:

Our delivery partners will send you a text upon their arrival, placing your parcel outside the door and wait for you to pick up your parcel, standing at least 1m away from you.


Do ensure that someone is home to receive the bakes at the scheduled date and time of delivery. In the event that there’s no response to the text and/or no one receives during point of delivery, our delivery partners will leave them outside the premises with proof of delivery. Should such situation arise, we will not hold responsibility for missing or spoilage of products.


Also, please check and ensure that the delivery address provided during check-out is correct. Otherwise, re-delivery charges will be applicable depending on external courier rates (with date and time to be advised). 


The Fussy Pâtissières will not hold responsibility for delivery address errors that cause delayed arrival or spoilage of products and/or incorrect handling/storage of the products after delivery.

Self-collect Option (No minimum purchase required!)

In alignment with social distancing practice, all self-collection will be suspended temporarily until further notice. Thank you for your kind understanding in this matter! 

Returns & Refund Policy

Returns & Refund

In view of hygiene safety and perishable nature of product, all food sales are final and non-exchangable.


50% refund will be given for cancellation of an order. Bank charges, if any, shall be borne by the customer. No refunds will be entertained for request made 3 days before/on day of delivery. 

OUR YUMMY BAKES ARE WAITING FOR YOU!